Mount Avoca use both couriers and Australia Post to ensure a reliable and efficient delivery service. If you are not at home to accept your delivery, they will leave your wine in a safe place, though Aus Post may leave a card for collection from your nearest post office. Please specify as much detail as possible in the 'delivery instructions' area and we will do our best to ensure a seamless delivery.
Please contact us if you have any delivery concerns, or if you need to make alternative arrangements.
Pricing & Delivery Costs
We're delighted to announce that we now offer free freight in VIC, NSW, ACT, SA & QLD.
If you're based in WA, NT and TAS, we offer $10 flat rate on all shipping too
Please allow 3–5 working days for delivery to capital cities and 1–2 weeks for regional areas and interstate, though we've noticed that delivery times have taken longer since Covid 19 came and went. Customer service is important to us; if we foresee a problem with your delivery we will contact you to discuss it. The above times are guidelines only and may be faster or slower depending on your location.
Please contact us via our online message app if you have a delivery deadline.
Please include clear delivery instructions and a telephone number on all orders.
Wine damaged in transit will be returned to Mount Avoca and we will contact you to make alternative arrangements.
Undeliverable wine will be returned to Mount Avoca and we will contact you to make alternative arrangements. Undeliverable wine will incur an administration fee of $30 for re-shipping.
As we have no control over shipping Mount Avoca takes no responsibility for the delivery times or loss of orders.
If you have any questions about your order please do not hesitate to contact our friendly cellar door team here.