Help

Accessing Your Membership Rewards

To view your membership rewards:

  • On a computer: Click the person icon in the top right corner of the page.

  • On a mobile phone: Tap the menu button (☰) in the top left corner, then select “Log in.”

  • Still having trouble? Click here to go straight to the login page

Enter your email address and password to sign in.

Once logged in, you’ll be able to access your exclusive wine offers (if available) and:

  • Check your membership status (Bronze, Silver, Gold, etc.)

  • See how much more you need to spend to reach the next rewards level.

  • View or update your Wine Club subscription and selected products.

  • Edit your account information, including your preferred shipping address.

Trouble Logging In?

If you’re unable to log in:

  • Make sure you’re using the same email address you used for a previous purchase.

  • If your email is correct, follow the prompts to reset your password.

  • Still having trouble? Click the “Text Us” button in the bottom-right corner of the page, and one of our team members will be happy to help you get logged in.

Wine Club payment errors - Legacy Wine Club

Due to a recent system update, some existing memberships are running into billing problems. The good news is we've been working behind the scenes to fix this and we've taken the opportunity to create a brand new, improved Wine Club experience for you.

With the new Wine Club, you'll have more flexibility and control than ever before. 
You have more wine varietals to choose from and you have the option to create your own custom packs and pick different wine selections for each delivery. 
You can easily switch between a dozen or a 6-pack, and select how often you'd like to receive your wines (every 2, 3, or 4 months). 
The best news is our Wine Club is still 50% off with free shipping.

To permanently resolve the billing issue and keep everything running smoothly, please switch over to the new Wine Club.

We've made this as simple as possible, with step-by-step instructions and helpful screenshots on our website to guide you through the process.

Click here to learn how to switch to the new wine club

If you need any further assistance getting set up, please don't hesitate to reach out using the blue "Text Us" button below. 
We're always happy to help.